Frequently asked

Questions, answered.

  • Yes. Our platform connects buyers directly with selected cooperatives and producers — no resellers in the chain.

  • Every batch includes videos, humidity levels, fermentation details, cut tests and full technical specifications, available before purchase.

  • Yes. Transactions are coordinated through the platform using USDT / USDC and verified export processes for predictable settlement.

  • Harvesting and allocation are activated only after buyer alignment, ensuring freshness and quality consistency lot by lot.

  • Yes. All required export documents and certifications are coordinated for international compliance.

  • Every batch is shared, with a 1-tonne minimum order. Reserved allocations and custom programs are agreed individually.

  • We export to most jurisdictions where fine-cacao import is regulated and permitted. Tell us your destination and we’ll confirm.

Lot documentation

Seven questions. Seven honest answers.

Every serious maker asks the same things before committing to a lot. Here is where Kakao House stands — documented, not promised.

01DOCUMENTED

Where exactly are these beans from?

Sur del Lago, Mérida state, Venezuela. Altitude 400–600m. GPS coordinates of the farm are available in the lot documentation before you place any order. We work with one cooperative. We know exactly where these trees are.

Altitude: 400–600mRegion: Sur del Lago, Mérida
02DOCUMENTED

What variety or genetic type are these?

Trinitario-dominant with Criollo influence — a regional fine-flavour variety. Not generic bulk Forastero. The cooperative has cultivated this material for generations. Genetic classification is included in the lot dossier.

Variety: Trinitario / Criollo influenceClassification: Fine flavour
03DOCUMENTED

How were they fermented and dried?

6-day wooden box fermentation. Sun-dried to 6–7% humidity. The fermentation protocol — days, turning schedule, temperature conditions — is documented by the cooperative and included with every shipment.

Fermentation: 6 days, boxDrying: Sun-dried
04DOCUMENTED

Is there a cut test or fermentation index available?

Yes. A cut test is conducted on every lot and the results are included in the shipment documentation. We do not release a lot without it. You will see the percentage before you commit.

Cut test: Included with every lot
05DOCUMENTED

What is the moisture level?

6–7%. Measured post-drying and recorded. Storage conditions from the drying yard to the export point are documented. Moisture is monitored to prevent mould and brittleness during transit.

Moisture: 6–7%Measured: Post-drying
06ON REQUEST

What flavour notes should I expect?

Floral, raisin, and clean finish with mild acidity — based on the cooperative's sensory profile of this lot. We have conducted our own test roast. Detailed tasting notes are available on request before you place an order. We will not describe flavour we have not tasted.

Profile: Floral · Raisin · Clean finish
07ON REQUEST

Can I get a sample before committing to a full lot?

Yes. Always. We do not expect any serious maker to commit to a lot without tasting the bean first. Sample requests are handled directly — minimum 200g, coordinated with the cooperative. No lot commitment required.

Minimum sample: 200gNo commitment required